I wonder if I could get some help with the pop up contact form. The site in question is www.honitonbowlingclub.co.uk hosted by Fasthosts. I followed the instructions in the pdf and can get the Contact us button to display but nothing happens when it is clicked - it is on the contact us page just to try out. Upon browsing the previous posts on this subject I understand that the contact.php must be in the root directory. On checking it is in a sub-directory of ftp.honitonbowlingclub.co.uk called htdocs then in contact directory. If this is incorrect how can it be moved.
Looks as though you're right by adding the folder to the htdocs root of your server. However when searching for the contact.php file it's not showing up, usually it's just a white page. You may very well have it in the right place and the lack of a white page is server related but it would be worth double checking it's all in the right place.